Refund Policy

Last updated October 20, 2026

License fees are not refundable

All MailClient license purchases (Single, Team and Enterprise, new or renewal) are final. Because of that, every plan starts with a free 15-day trial of the complete product on your own PC - please use it to make sure MailClient works for you before you buy.

Exceptions

We refund where the law of your country requires it, and if you were charged twice for the same license by mistake we refund the duplicate. Email support@rsdware.com with your order number.

Cancelling

Licenses don't renew automatically unless you set up automatic renewal with us. To stop, simply don't renew. Your license keeps working until its end date, and your email always stays readable.

Changing plans

Moving up (for example from Single to Team, or adding Enterprise users) is charged only for the difference for the rest of your year. Ask us and we'll update your existing key; you don't need to reinstall. Moving down takes effect at renewal.

Contact

Rudra Software Development · support@rsdware.com